“My husband and I stayed at your hotel last night. We were at a boxing event in the area and decided to take advantage of the credit we had with hotels.com. We arrived at 11 pm on Friday. Decided to wake up early at 7:30am and have breakfast. We were exhausted and decided to take a little nap before going back home. We are Orlando residents just relaxing. I wasn't planning to write a review with anything negative until we heard out room phone rang around 9:40am. Heyyyyy, check out isn't until 11 am. I haven't spent 12 hrs in my room and you already have someone calling and disturbing us???The person left the phone rang so many times. My husband was watching TV on the couch and letting me sleep in the bed. None of us answered because we didn't want to be disturbed. Then, the housekeeper is knocking at the door. My husband was aggravated. She asked: Are you leaving today? He replied: Yes, not until 11 am. What kind of hospitality is that?? By the way, I don't know if you all wash your hands with only water but we didn't have soap. Plenty of towels. Thank you!! I also want to mention that my room was clean and comfortable. But, you should check pillows room by room. They were way too soft. The shower curtain is too short. It doesn't fit right. Breakfast was so so. Your eggs were not that great. You were not getting a negative review but after consideration of how rude was to call the room and let it ring. Then, sending a housekeeper. Rude!!! Especially if we checked out late at night. We wanted to rest. Now, that it is almost 11 am I'm ready to leave the room. Mr & Mrs Dobbins Room . 5031”

“GRAN HOTEL! 💕✨💕✨💕✨El hotel estuvo genial y el servicio excelente, las habitaciones bien limpias y ordenadas, note en mi habitación un poco de olor a alcohol pero de limpieza, supuse que fue por que habían desinfectado la habitación unas horas antes de haber llegado a la habitacion, la piscina muy grande y limpia y el spa muy limpio :3✨-> Pienso volver al hotel en vacaciones de julio, ya que tiene muchas expectativasLOS PARQUES SON GENIALES!!!!!!!Ellos te dan información de los parques, además que el hotel queda re cerca a los parques 💫💕 Quien lea mi comentario les recomiendo muchísimo este hotel, las expectativas son grandes :> ✨”