Phone Number 829-954-8650
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Playa Arena Gorda-Bavaro, Near Arena Gorda Beach, Near Splash Water Park, Playa Bavaro, NA 23301, Dominican Republic
Rating
3.8
GreenLeader
2024
Price Level
$$$$
Rooms
317
Pets
No
from $ 1,805.45
27
Nov

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino, Playa Bavaro

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Royalton Punta Cana is a modern all-inclusive resort located on Bavaro’s Caribbean coast that features an outdoor splash pool 24-hour concierge service and a wide range of spa services. Each elegant room at this resort comes with a private terrace as well as a flat-screen TV a small wardrobe and ironing facilities. Guests also enjoy a safety-deposit box and a private bathroom. The on-site restaurants at Royalton Punta Cana serve a wide variety of cuisine including Mexican Mediterranean Italian and Japanese dishes and ranging from Rodizio to an ocean-side buffet. There are also several bars. Guests can work out at the property’s fitness centre or try their luck at the on-site casino. The property has a surf machine lazy river mini-golf course as well as a supervised Clubhouse Kids Club and Hangout Teens Lounge. The tour desk can help guests arrange activities like water sports fishing and nightlife. There is a golf course within 200 metres of the property while Punta Cana International Airport can be reached within a 35-minute drive.

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Price & Availability

Select your room

Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Room - Net Rate 2024-2025 ·

All Inclusive
Total
$ 1,805.45
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Room ·

All Inclusive
Total
$ 2,150.00
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Room Diamond Club - Net Rate 2024-2025 ·

All Inclusive
Total
$ 2,490.96
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Honeymoon Jacuzzi Suite Diamond Club - Net Rate 2024-2025 ·

All Inclusive
Total
$ 2,650.97
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Ocean View Room Diamond Club - Net Rate 2024-2025 ·

All Inclusive
Total
$ 2,788.11
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Room Diamond Club ·

All Inclusive
Total
$ 2,794.97
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Swim Out Room Diamond Club - Net Rate 2024-2025 ·

All Inclusive
Total
$ 3,176.65
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Honeymoon Jacuzzi Suite Diamond Club ·

All Inclusive
Total
$ 3,225.02
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Suite ·

All Inclusive
39% discount
Total
$ 3,650.42
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Swim Out Room Diamond Club ·

All Inclusive
Total
$ 3,885.34
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club - Net Rate 2024-2025 ·

All Inclusive
Total
$ 4,056.44
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Swim out Room Diamond Club ·

All Inclusive · 1 Double Sofa Bed and 1 King Bed
Total
$ 4,147.49
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Standard Room ·

All Inclusive
39% discount
Total
$ 4,397.81
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Presidential Jacuzzi One Bedroom Suite Diamond Club ·

All Inclusive
Total
$ 4,991.05
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

1 Bedroom Suite ·

All Inclusive
39% discount
Total
$ 5,649.37
Royalton Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Luxury Presidential Jacuzzi Swim Out One Bedroom Suite Diamond Club ·

All Inclusive
Total
$ 6,726.45

Overall

Good
3.8
972 reviews
5
342
4
129
3
45
2
15
1
18

Customers Review

Value 4.3
Location 5
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.2
Amenities 3.7
Condition 4
Recomendation 65.5%
“I would NOT recommend this resort; this was by far the worst resort we have ever stayed at. When we arrived they first sent us to a MOLDY room.When we insisted that we will not stay in a room with obvious mold with our baby, after waiting for over an hour, they sent us to another room, which was located on the third floor. (Since we knew the hotel did not have elevators, we requested a first floor room so that we did not have to carry the stroller up and down. When we got to this new room, we had to wait another hour for them to send a crib (which wasrequested in advance.)When we finally were able to put our baby down, we noticed that the toilet did not flush, the bed was broken, and neither the TV and the telephone did not work.(You can only order room service via the TV, and all the restaurants were already closed.) We reported these issues the same night, but were told there is nothing they can do. It was either stay in a moldy room or on a broken bed with no flushing toilet. The next day, the day manager, Abel, was the first one who ever apologized. He assured us that we will not have to pay for the first night and moved us to a new room. I wish I could tell you this resolved all the issues, but the problems in this third room continued.We had a leaking ceiling (which the staff did not consider as an issue), our fridge did not work (they did not fix it, good luck storing milk or formula for a baby).There were days we did not have toilet paper in the room, and days our mini fridge was not filled.(Mind you we paid extra for the Diamond club.) The TV also routinely froze, and the fire alarm would routinely go off in the middle of the night waking everyone.(Again, according to the staff this was not a problem.) The hotel had a designated smoke area right next to the playground, but also allowed people to smoke in the family pool.The towel guy happened to be the person selling excursions, depending on the day, he either rolled his eyes if we asked for a towel, and once even yelled at me for asking for a towel but not booking an excursion. We also had a bait and switch situation at the Spa, and the Spa manager's reaction was "well things happen.." The staff/management generally did not seem to care about anything. When we went to check out, we noticed they did not remove the charge for the first night, and when we raised this issue, they first said we failed to fill out a form when we reported the issues, then they presented us with a Non Disclosure Agreement, which if we signed, would have prevented us from posting reviews.I also want to add that we were not the only ones with issues. Everyone we spoke to had significant complaints.There was another couple who was assigned a moldy room and had to move, there was a couple who arrived at 11 pm with two small children and they did not have a room for them, and yet, another one who had people enter their room at 2 am, because they double booked the same room.We were very disappointed, as we routinely stay at Marriotts,and picked this resort relying on the standards of the brand.It is also unfortunate, because the beach and the grounds are beautiful, but it seems there is a complete lack of care on the management's part and instead of fixing issues they are covering them up. I will note that the service in Hunter's restaurant was always excellent (albeit you needed reservations and had to wait even if you had one).Also Esperanza at the Spa is great.I forgot their names, but the two waitresses at the Diamond Club check in were wonderful; unfortunately, you cannot say the same for the desk workers.”
— Jennifer Reale
“Excelente servicio, fuimos atendidos con mucha amabilidad por todos,gente amable y servicial,con sentimientos humanos. Juana Rodríguez nos atendió muy bien y muy profesional durante nuestra estancia y todos en general,regresamos el año que viene Seguro , llevamos la mejor opinión de todos.en el Hotel. Dios les bendiga🙏”
— Bernardo Maldonado

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