Krystal Cancún
Paseo Kukulcan, Km 9 Lote 9 y 9A, Near Delphinus Dreams, Cancun, 77500, Mexico
Rating
3.5
Price Level
$$
Rooms
200
Pets
No
from
MXN 27,159.23
19
Jan
Krystal Cancún, Cancun
Krystal Cancún
This hotel is located in the exclusive hotel district close to the exhibition centre in Punta Cancún. Links to the public transport network lie within walking distance (800 m) and transfer to the airport takes around 15 minutes. This fantastic modern and bright hotel enjoying panoramic views over the Caribbean Sea is excellently located directly on the white sandy beach. It is ideal both for leisure and for business travellers, as the Cancún Convention Center is just a few steps away. Numerous shopping facilities, restaurants and bars can be found in the surrounding area. Waking up and contemplating the Caribbean, stretching out and getting ready for a day full of plans and adventures... The Krystal Cancún Hotel is the best option for you to have the time of your life during your holidays with your family, friends and couple. Its complete services, which include from gastronomy to children's club, and its privileged location near the beach, make this hotel in Punta Cancúnan authentic haven of relax and pleasure for all tastes.
Price & Availability
Select your room
Standard Room 1 King Size Bed ·
Room Only
Special discount -133.97 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
King Size Bed ·
Room Only
Standard 1 King Bed ·
Room Only
33% discount
Non Refundable
Standard Room, 1 King Bed, City View ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard Room 1 King Size Bed ·
Bed & Breakfast
Special discount -127.25 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
1 King Bed - Standard Room ·
Room Only
19% discount
Non Refundable
Standard Room 2 Double Beds ·
Room Only
Special discount -147.30 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double Standard ·
Room Only
Twin (2 Beds) ·
Room Only
Double King Size Bed ·
Room Only
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Standard 2 Double Beds ·
Room Only
33% discount
Non Refundable
Standard Room 2 Double Beds ·
Bed & Breakfast
Special discount -138.10 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Standard Room, 2 Double Beds, City View ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
1 King Bed - Standard Room ·
Bed & Breakfast
15% discount
Non Refundable
King Size Bed ·
Bed & Breakfast
Room Standard ·
Room Only
Package Rate
Cancel free of charge before Sun, 29 Dec 2024
2 Double Beds - Standard Room ·
Room Only
21% discount
Non Refundable
Standard 1 King Bed ·
Bed & Breakfast
21% discount
Non Refundable
Standard Room, 1 King Bed, City View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Preferred Rate
Standard King ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Standard Room ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Twin (2 Beds) ·
Bed & Breakfast
Double Standard ·
Bed & Breakfast
Deluxe Ocean View Room With Balcony ·
Room Only
Special discount -174.20 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Twin Two Beds ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Double King Size Bed ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Double Or Twin Deluxe W/View ·
Room Only
Deluxe Room, 1 King Bed, Balcony, Ocean View ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Ocean View Room With Balcony ·
Bed & Breakfast
Special discount -159.75 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
2 Double Beds - Standard Room ·
Bed & Breakfast
18% discount
Non Refundable
Standard Room, 2 Double Beds, City View ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Deluxe Room, Balcony, Ocean View ·
Room Only · 1 King Bed, 2 Double Beds
Member’s exclusive price
Non Refundable
Room Standard ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Deluxe Room, Balcony, Ocean View , 1 King Bed ·
Room Only
Deluxe Room, Balcony, Ocean View , 2 Double Beds ·
Room Only
Club Room Ocean View With Balcony ·
Bed & Breakfast
Special discount -170.65 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Room Deluxe Ocean View ·
Room Only
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Preferred Rate
Standard Room ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Standard King ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Double Or Twin Deluxe W/View ·
Bed & Breakfast
Twin Two Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
Standard Room, 1 King Bed, City View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Deluxe Room, 1 King Bed, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Double Or Twin Deluxe ·
Room Only
Cancel free of charge before Thu, 2 Jan 2025
Deluxe Room, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed, 2 Double Beds
Member’s exclusive price
Non Refundable
Club Room Ocean View With Balcony ·
Room Only
Special discount -210.97 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double Club ·
Room Only
Double Club ·
Bed & Breakfast
Club Room, 1 King Bed, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe Room, Balcony, Ocean View , 1 King Bed ·
Bed & Breakfast
Deluxe Room, Balcony, Ocean View , 2 Double Beds ·
Bed & Breakfast
Standard Double Room, 2 Double Beds, City View ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Room Deluxe Ocean View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Romantic Room, 1 King Bed, Balcony, Oceanfront ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
King Size Bed ·
All Inclusive
Standard Room 1 King Size Bed ·
All Inclusive
Special discount -219.08 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Preferred Rate
Deluxe Ocean View King ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Deluxe Ocean View ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Romantic Rooms Usd ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Krystal Club Usd ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Double City View King Bed ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Luxury Double Room, 1 King Bed, Ocean View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Double Or Twin Deluxe ·
Bed & Breakfast
Cancel free of charge before Thu, 2 Jan 2025
Room Club ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Family Room Standard ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Twin (2 Beds) ·
All Inclusive
Double Standard ·
All Inclusive
Standard Room 2 Double Beds ·
All Inclusive
Special discount -236.57 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Luxury Double Room, 2 Double Beds, Balcony, Ocean View ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Preferred Rate
Family Studio Ocean View ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Room Honeymoon ·
Bed & Breakfast
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Double King Size Bed ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Krystal Club with Balcony Ocean View, King Bed ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Preferred Rate
Deluxe Ocean View ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Deluxe Ocean View King ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Krystal Club with Balcony Ocean View, Two Double Beds ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Family Studio, 1 King Bed with Sofa bed, Sea View ·
All Inclusive · 1 King Bed and 1 Double Sofa Bed
Book now and save
Non Refundable
Preferred Rate
Romantic Rooms Usd ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Krystal Club Usd ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Double Or Twin Deluxe W/View ·
All Inclusive
Deluxe Ocean View Room With Balcony ·
All Inclusive
Special discount -259.17 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Room Standard ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Preferred Rate
Family Studio Ocean View ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Double Luxury ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double Club ·
All Inclusive
Club Room Ocean View With Balcony ·
All Inclusive
Special discount -272.50 - Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Double With Balcony ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Preferred Rate
Standard King ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Standard Room ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Twin Two Beds ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Double Ocean View King Bed ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Romantic Room, 1 King Bed, Balcony, Oceanfront ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Room Deluxe Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Double Or Twin Club Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Studio Grand ·
All Inclusive
Package Rate
Cancel free of charge before Thu, 2 Jan 2025
Room Honeymoon ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Room Club ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Family Room Standard ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 31 Dec 2024
Double Or Twin Deluxe ·
All Inclusive
Cancel free of charge before Thu, 2 Jan 2025
Deluxe Ocean View ·
All Inclusive
Cancel free of charge before Thu, 26 Dec 2024
Krystal Club Room ·
All Inclusive
Cancel free of charge before Thu, 26 Dec 2024
Preferred Rate
Deluxe Ocean View King ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Family Studio ·
All Inclusive
Cancel free of charge before Thu, 26 Dec 2024
Preferred Rate
Romantic Rooms Usd ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Krystal Club Usd ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Family Studio Ocean View ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Double Grand ·
Full Board
Cancel free of charge before Thu, 2 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.5
301 reviews
5
3552
4
2131
3
1211
2
668
1
822
Customers Review
Location 4.7
Cleanliness 3.8
Comfort 3.9
Neighborhood 4.4
Amenities 3.5
Condition 3.5
Recomendation 93.3%
“Fechamos para ano novo o pacote all inclusive, e no dia 31 a noite eles tiraram praticamente todos as opções de comida, meio que “obrigando” a pagar o pacote de R$600 reais por pessoa para o jantar, deixaram apenas o serviço de quarto disponível, em um único restaurante que obviamente ficou cheio, porque o hotel estava lotado.A comida e as bebidas eram de péssima qualidade, e não valeu a pena, desde o café da manhã até a janta.As jantaseram péssimas: o macarrão que pedi no ano novo veio com mais sal do que o próprio saleiro.Os peixes que meu marido pediu estavam frios, e o do dia do ano novo (nesse que obrigaram a gente a comer o room service) veio meio cru! Isso porque era peixe frito.Até eu cozinho melhor.A maior parte dos garçons não era atenciosos, acabávamos tendo que pedir 3 a 4 vezes a mesma coisa.O café da manhã era péssimo, os pães estavam duros, e se acabassem as opções você ficava sem, ou seja: chegue cedo se quiser comida, se não você fica sem, mesmo que tenha pago.Na hora do almoço os garçons te serviam, pra que você obviamente não coma né? Porque se acabar acabou.Inclusive a água não estava disponível lá, no café da manhã, você tinha que pedir ao garçom para te servir, e ele obviamente demorava para vir.Tinham 2 garçons no restaurante lãs velas para atender umas 50 pessoas!!! E no café da manhã era apenas 1 garçom para atender 70 a 80 pessoas!!!Obviamente não iria ser bom né?Um dia pedimos água ao garçom e ele nos trouxe uma água não potável, que estava em uma jarra.A água da torneira saia de uma cor escura (alou, por um hotel ser 4 estrelas deveria ter um tratamento na água).Um dos elevadores da torre B não chegava ao 8° andar, nem ao 5° andar, porque os botões estavam quebrados.Tinham dois elevadores, se um deles chegasse no PB, vocêtinha que subir de escada do 7° ao 8°.Pra você que está lendo: NÃO VÁ A ESSE RESORT.não é um resort de 4 estrelas, deveria ser de 3.A piscina estava totalmente cheia e não havia onde se sentar perto da área da piscina, e onde havia espreguiçadeiras, não havia guarda sol, ou seja: não tinha como se esconder do sol.O Wi-Fi não funcionava no nosso quarto, ficamos em frente ao mar, no 8° andar da torre B, mas ele não chegava até lá.Foi péssima a experiência, não vá a esse hotel, por mais que você ache que minha má experiência seja por que fomos no ano novo, esse hotel não deseja o bem do cliente.Ele não se interessa no seu bem estar, não Queira estragar suas férias com coisas bobas como essas que acabam gerando estresse.Você paga alto valorpara ter um serviço bom, mas acaba se arrependendo, porque eles não se importam com o cliente.”
— Isabele Reis
“The staff here are amazing! That being said, the first night they put you in a room without air conditioning (this happened to everyone at spoke to). It was 83° with the windows wide open. After the first night they move you to an air conditioned room. The hotel itself is not well maintained, but the outside spaces are amazing. I will definitely book at another resort next time.”
— Nashea Meduna
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