Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26, Colcentro, Near 3D Museum of Wonders, Playa del Carmen, 77710, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
314
Pets
Yes
from
COP 13,106,045.38
19
Jan
Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations. Located on a privileged stretch of white sand on Playa Mamitas, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue - which is just one blocck from the hotel. The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group translates into spaces that are original and memorable, where guests will find subtle characteristics and the spirit of the destination through natural elements, artwork, textures and light. The rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Your apartment-style retreat sets the mood for relaxation, and magnificent floor-to-ceiling windows allow amazing views of the natural beauty of the place.
Price & Availability
Select your room
Partial Ocean View Room with 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Advance Purchase / 1 King Bed Partial Ocean View - WPB20N ·
Room Only
1 King Bed ·
Room Only
8% discount
Non Refundable
Standard Rate / 1 King Bed Partial Ocean View - WPB25 ·
Room Only
2 Queen Beds ·
Room Only
8% discount
Non Refundable
Club Partial Ocean View Room With 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
1 King Bed - Partial Ocean View ·
Room Only
11% discount
Non Refundable
Advance Purchase / 1 King Bed Partial Ocean Club - WPB20N ·
Room Only
Swim Up Room with 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Standard Rate / 1 King Bed Partial Ocean View - WPB20 ·
Room Only
Swim Up Room with 2 Queen Beds ·
Room Only · 2 Queen Beds
Non Refundable
Advance Purchase / 1 King Swim Up - WPB20N ·
Room Only
Advance Purchase / 2 Queen Swim Up - WPB20N ·
Room Only
Standard Rate / 1 King Bed Partial Ocean Club - WPB25 ·
Room Only
1 King Bed ·
Bed & Breakfast
8% discount
Non Refundable
Standard Rate / 1 King Swim Up - WPB25 ·
Room Only
Standard Rate / 1 King Bed Partial Ocean Club - WPB20 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB25 ·
Room Only
Plunge Pool Suite King and Club Access ·
Room Only · 1 King Bed
Non Refundable
Bed And Breakfast / 1 King Bed Partial Ocean View - WPB25B ·
Room Only
Standard Rate / 1 King Swim Up - WPB20 ·
Room Only
Standard Rate / 1 King Bed Partial Ocean View - WPB15 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB20 ·
Room Only
Advance Purchase / Plunge Pool Suite - WPB20N ·
Room Only
Partial Ocean View Room with 1 King Bed ·
Bed & Breakfast for 2 Guests · 1 King Bed
Non Refundable
Bed And Breakfast / 1 King Bed Partial Ocean Club - WPB25B ·
Room Only
Partial Ocean View Room with 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Standard Rate / 1 King Bed Partial Ocean Club - WPB15 ·
Room Only
Bed And Breakfast / 1 King Swim Up - WPB25B ·
Room Only
Standard Rate / Plunge Pool Suite - WPB25 ·
Room Only
Bed And Breakfast / 2 Queen Swim Up - WPB25B ·
Room Only
Standard Rate / 1 King Swim Up - WPB15 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB15 ·
Room Only
Standard Rate / Plunge Pool Suite - WPB20 ·
Room Only
Bed And Breakfast / Plunge Pool Suite - WPB25B ·
Room Only
Standard Rate / Plunge Pool Suite - WPB15 ·
Room Only
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
949 reviews
5
2710
4
618
3
277
2
146
1
147
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 77.6%
“Let me just say if I could give the hotel zero stars I would. I booked a week vacation with my family at the grand Hyatt and booked and all inclusive package with the hotel. When I arrived to the hotel they told me that I did not have an all inclusive package and that the reason my confirmation said all inclusive was because the name of the hotel was grand Hyatt all inclusive package. I called the hotel prior to my arrival to confirm the all inclusive package and was told my stay was all inclusive. This is a scam the hotel has with the adds stating all inclusive but it’s not true. The day we checked out i asked for my luggage so my two year old daughter could change because she was wet from the pool and they refused to give me my luggage because we had to check out. I asked the hotel staff yo please give me my bags several times so I could put a diaper on for my daughter they refused to give me the luggage. Don’t stay at this resort at all and if you do pay for the all inclusive like I did please know the staff is hesitant to take your order because they are not getting a tip. The all incisive package is supposed to include all tips and charges.”
— Lili R
“The hotel is beautiful, the room was comfortable and clean, and the service was absolutely amazing. The pool facilities are great and you can't beat the view! I loved that there was an adult-only pool option. Hector was our server out by the pool and he is an absolute GEM. So incredibly attentive and kind, he took great care of us every day and made my birthday trip so special. Carlos (our waiter at The Grill) also deserves a shout-out. He was wonderful too!
My one note would be that the "all-inclusive" option is probably only a good value for a short trip. If I had been staying any longer I don't think it would have been worth the price, considering how many great food options are within walking distance.”
— Ashley McMillan
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