The resort offers a restaurant, a bar, a babysitting service, a childcare service, room service and a theatre hall. Wireless internet access is available to guests in the public areas. Various shops are available, including a souvenir shop. Children can have a great time playing in the playground. Guests with their own vehicles can make use of the available parking spaces. Finest Playa Mujeres is the only all-inclusive luxury family friendly resort in greater Cancun. When you and your loved ones come to Finest Playa Mujeres, you enter an all-inclusive world within a world. With spacious family suites featuring an additional room for children plus amenities and activities designed for both adults and kids, every member of the family can create the vacation of their dreams. At Finest, we like to share the luxury, and the love. So we provide a multi-age environment that enhances your individual experience. An ever-changing activity list makes boredom an impossibility. When it’s time to celebrate away-time as one, family-friendly spa treatments, live entertainment and group classes as varied as cooking and introductory scuba guarantee it’s time well spent. And then there are the magical moments that happen quietly just by spending time together in your suite, like a group swim in your pool or watching a movie together. Put the brakes on the stresses of everyday life at Finest Playa Mujeres. Experience new rituals, learn new skills, start new traditions and create new memories.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Muitas opções de bebidas, comidas e piscinas. Quarto maravilhoso. Atendimento bacana.”
— Yuri Marx
Customers review
Overall Wonderful, 4.6
Cleanliness 4.7
Comfort 4.6
Neighborhood 4.5
Amenities 4.7
Condition 4.7
Recomendation 55%
Maria Angela Carrillo Castellanos
Jan 11, 2021
5
Excelente atención de Lázaro hoy en el restaurante Steakhouse... Recomendamos la picaña y la parrilla argentina.
Teresa Amaral
Jan 11, 2021
5
Férias maravilhosas em janeiro de 2018 Passamos uma semana no Finest Playa Mujeres e tudo foi perfeito!! Sol maravilhoso, vento e chuva na quantidade certa. Piscina e praia deliciosas. Restaurantes de todo o hotel de grande qualidade. As acomodações são ótimas, o Club Excelence, sem crianças, tem uma enorme tranquilidade. Mas o que mais nos encantou foi o sorriso e a gentileza de todos os funcionários! Paul,Mayara, Carlos e Carlito, que nos atendiam na praia, e que simbolizam a todos,pela competência, gentileza e simpatia ficaram nos nossos corações para sempre! Catarina, Teresa e Marcio Amaral
Jose Damian Rejon Ramirez
Jan 10, 2021
5
Excelenteexperiencia, fuimos recibidos por edgar y todo el equipo de Finest Playa mujeres, Erick Cervantes, Oliver Alfaro, Sara Hernandez y Marseille Padilla nos llevaron hasta el area privada de Finest Club donde Karla y Mateo nos recibieron muy cordialmente y nos ayudaron a hacer el check in, desayunamos en market kitchen con Ulises muy atento y servicial, depsues nos dirigimos al area de la playa donde Angel, Pita, Sean, Omar y Victor nos han atendido de lo mas fenomenal, quiero agradecer el servicio de Victor Mena que aunq es su cumpleaños esta trabajando con una gran sonrisa Feliz cumpleaños Victor.
Hector Salazar
Jan 10, 2021
5
Excelente atención. En la playa con Sean, Angel y Gonzalo. Atendiendo en el lado de la playa. La cama de playa y las bebidas. En el Restaurante Italiano Julieta Villegas. Excelente.
Jonah Brazeau
Jan 10, 2021
5
My stay went above and beyond anything i had expected. While I had complications with my room, some truly memorable staff made this experience a true 10/10. Sean & Francisco made me feel at home with friendly smiles and excellent service.While they were always working, I only wish them the best and hope to see more of them next time I visit the resort.Ps: thank you for the memorable sand drawing.
Kat Meg
Jan 10, 2021
5
Hotel is amazing! Extremely clean, safe and lovely! The staff is excellent and very accommodating. The service is unmatched. Angel and David are exceptional! They made sure we were very comfortable and had everything we needed. This is our second trip to this resort and we love it here. The food is excellent and drinks are very good. Coffee and ice cream shop is a favorite! Lovely breakfasts on the terrace in the Market Kitchen. We have a rooftop terrace suite overlooking the ocean and pool. We are currently here enjoying our stay with family and friends. I will add to this review when the trip is completed.
Matthew Sherrell
Jan 08, 2021
5
The attention to detail and level of service at Finest Playa Mujeres is unmatched. From the moment you arrive, it is obvious that the culture of the Finest is to please the customer. The Excellence Beach Club crew of Damian, Sean, Carlos and Francisco make your vacation so relaxing and are there to cater to any needs you have. The food and service at all of the Restaurants on site was phenomenal. This is a great place for those just looking to relax or if you are interested in always having something to do. Would highly recommend to anyone, thank you Finest for a great trip!
James Nguyen
Jan 07, 2021
5
This place is literally the best place to have a vacation, me and my wife took our honeymoon here and I don’t think I ever wanna leave. The staff here is amazing, anything you need they have ready for you. Mostly Alex at the finest club lounge. Literally remembered us from day one and always quick to greet us, remembered our drink orders and had them ready for us. He was amazing. Honestly the entire staff here is amazing and i don’t think I ever wanna go to another resort ever because they literally everything you need here!!!!! 10 STARS!!!!
Landon Yarborough
Jan 06, 2021
5
I had the best vacation here. The entire resort is incredibly clean and beautiful, the rooms are so nice and frequently cleaned and refreshed, and the best part is the staff! So attentive, kind, and helpful. Damian and Carlos at the beach, Carlos at the pool bar, and Jamie at check in were especially wonderful and accommodating. Can’t recommend this resort enough. 100% worth the money. Will definitely be coming back!
Nadia Ortega
Jan 04, 2021
5
Somos miss y mister Andrade. Jorge, Nicodemo, Isidro y Norberto son muy especiales para nosotros... Y realmente todas las personas con la que hemos tratado 😊nos hacen felices nos llenan de amor de dulzura de magia y esto nos hace sentir muy pero muy contentos nos vamos después de una semana aquí 😍😍 junto a todos ustedes , ustedes son nuestra familia y dónde estemos siempre los vamos a recordar... Volveremos pronto por ustedes y se que ustedes estarán para nosotros con amor ( miss and mister Andrade ) 🙏💓 habitación 6056 y luego gracias a su amor extendimos habitación 6167.
Noel Pino
Jan 04, 2021
5
El area de Finest Club son los mejores. Isabel es lo maximo.
Chevelle Haley
Jan 04, 2021
5
Amazing stay at the Finest Resorts with Family in 2020. Great service, food, cleanliness, and entertainment. The beach staff was the absolute best. I didn’t want for anything the whole stay. They were right there when we needed them. Big shout to Francisco, Damian, Omar, Sean, and Victor for taking such good care of us during our stay. We will be back again in 2021!
Brandon Roane
Jan 03, 2021
5
This is my first google review that I have written, but I felt compelled to comment on the amazing time my wife and I had during our one week stay. There are a variety of restaurant options (up to 13 different ones) all with excellent food and service. The attention to cleanliness and spacing was also noted and appreciated. All of the staff was friendly and welcoming. Our favorite was Javier at the Excellence pool bar. He was attentive, friendly, and great to talk with. The concierge desk was responsive to all of our needs. The ease of access to the bars throughout the resort made it easy to grab a quick drink. We don't have kids and actually stayed on the adults only side, but noted the variety of activities and areas designated for children that seemed like a fun time for them. It goes without saying that we will be considering Finest for future vacations.
Anita Elrod
Dec 21, 2020
5
FinestThe beat staff ever. Angel a dream come true the best service ever! My beach bed ready every day. Service was genuinely real and caring. Took care of all my needs and wants! Taught me sand art! My Angel on the beach of Cancun. Omar was my best waiter, food non stop and delicious. Refreshing drinks unlimited! Non stop service from both men. Excellent! I’m coming back! Merry Christmas guys!
Mario Alberto Rodríguez Seguy
Dec 21, 2020
5
Muy buen servicio, excelentes medidas de salud pero creo que el no usar el cubrebocas dentro del hotel (se que es complejo el problema pero no pueden estar ajenos a ello)
Daniel Grodzki
Dec 11, 2020
5
Ayer cenamos en el restaurante Brass y nos esperaban Valeria con una mesa ya preparada una botella de vino especial que nos sirvió el gerente Argota sabiendo que somos catadores del buen vino, y la chef Estefany nos preparo especialmente dos bandejas de cortes de carnes increíbles Destacó la atención de nuestro mesero Henry y todo el equipo
Tanja Bevc
Dec 11, 2020
5
Excelente servicio.Increíble comida en todos los restaurantes !! Delicioso. Instalaciones muy cómodas ( playa - piscina..).. habitaciones cómodas - diseño neutral con colores neutros ( a mi personalmente me encanta un toque de creatividad en las habitaciones.pero todo el restosimplemente es excelente. ) vacaciones con zero preocupaciones.
Tiberio Machado
Dec 11, 2020
1
The hotel is more or less, some staff need to be educated to talk to guests especially the lifeguard Fernando and supervisor Alberto very rude summarizing not recommend O hotel esta mais ou menos ,alguns funcionários precisa ter educação para conversar com os hóspedes especialmente o salva vidas Fernando e o supervisor Alberto muito grosseiros resumindo não recomendo El hotel es más o menos, hay que educar al personal para hablar con los huéspedes, especialmente al socorrista Fernando y al supervisor Alberto, muy grosero, resumiendo que no se recomienda
Nathalia Padilha
Nov 11, 2020
5
Hotel incrível! Extremamente limpo e organizado! Serviço impecável! Comidas e bebidas de primeira qualidade, com destaque para o restaurante Dommo! Funcionários atenciosos e prestativos, além de todos muito simpáticos! Destaque para os funcionários: Jesus, Julieta, Concepcion, Samira e Chefe Oscar (restaurante Dommo), Sean, Angel e Carlos (concierge e serviço de praia), Cornelio e Javier ( bar da piscina), Anahi (sweet corner), Juan, Edy e Margarito (Market Kitchen), Pedro (Surf & Turf), Chef Roger eMartin (Las Dunas) e Elisabeth (Excellence Clube)! Apesar de ser um hotel que permite crianças, a área do Excellence clube fica reservada e nem percebemos que existem crianças no hotel! Com certeza voltaremos e indicamos o hotel!
Jessica Howell
Oct 15, 2020
5
My stay at The Finest Resort was one of the best experiences of my life. The staff, accommodations, and cleanliness of the property were second to none. The steps the resort took to ensure mine and my families safety were very much appreciated and offered me complete peace of mind. I loved the planned daily activities, the nightly entertainment, and the overall attention to detail when it came to providing the ultimate customer experience. Every restaurant on the property was a unique experience, and the food was five star all around. Jorge and the entire Finest Club staff, made me feel like I was not a paying customer but a friend and a welcomed member to the Finest Club extended family. I highly recommend a stay at The Finest Club Resort in Playa Mujeres. I will be back and will plan on staying longer next time.
Christian Wellisch
Mar 11, 2020
5
O atendimento da praia é muito bom! O Oscar, Damian, Carlos e Alex são muito simpaticos e solicitos. Sempre atenciosos em todos os momentos o que torna a experiencia ainda melhor.
Raphaela Athayde
Mar 11, 2020
5
Hotel incrível, o atendimento é maravilhoso, especialmente o atendimento na praia feito pelo Oscar, Carlos, Damian e Alex que te fazem sentir em casa, sempre prontos a atender, são muito eficientes e simpáticos. É um privilégio estar com eles na praia. A comida no hotel é bastante variada e de ótima qualidade. O hotel é lindo, limpo e family friendly.
Scaraffuni da Cunha Juan Enrique
Jan 11, 2020
5
Excelente lugar para estar com a família. Pessoal atencioso, amável. Um lugar com excelente infraestrutura. Todo o pessoal e de excelência, entre eles Omar, Francisco, Sean, Angel e Daniela.
Yuri Marx
Jan 11, 2020
5
Muitas opções de bebidas, comidas e piscinas. Quarto maravilhoso. Atendimento bacana.
Mariana Matias
Jan 11, 2020
5
Lugar e hotel perfeito!!!
Anne R
Big on families not on Adult Fun
4
We just got back from our second stay at Finest. First was in 2015, and again in 2019. We stayed in the Execellence club both times. Starting with the good... the bar service at the Execellence club...
Kyle F
Amazing place for family retreat
5
The service at the finest is amazing. We recently stayed at the finest imperial sweet for a week with our young children. Our butler Victor,beachside waiters were perfect in getting us every thing we...
Wes S
Don't bring your bluetooth speaker!!!
2
Our annual company Incentive trips have stayed at many all inclusive resorts in Cancun and never had a problem. This resort had speaker police out every day. Instead of watching the beach, the...
annetori
Beautiful, clean, friendly
5
We were impressed and happy with the consistent friendliness and helpfulness of all the staff. The restaurants were varied and offered interesting and delicious meals. It's a beautiful site, well...
shirleytL8878VZ
The most amazing birthday ever!!!!
5
From the time you enter the resort the hostess ushering you to a exotic drink the escape from reality begins. This place really made me forget about Covid and everything else pulling for my...
Rodi99
Hotel lost some of it luster
4
What a difference 10 months make. The buffet now has much less choices and is behind glass where you have to stand in line (during covid times mind you) to ask a person to give you this and that, and...
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