Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26, Colcentro, Near 3D Museum of Wonders, Playa del Carmen, 77710, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
314
Pets
Yes
from
$ 3,006.16
19
Jan
Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations. Located on a privileged stretch of white sand on Playa Mamitas, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue - which is just one blocck from the hotel. The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group translates into spaces that are original and memorable, where guests will find subtle characteristics and the spirit of the destination through natural elements, artwork, textures and light. The rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Your apartment-style retreat sets the mood for relaxation, and magnificent floor-to-ceiling windows allow amazing views of the natural beauty of the place.
Price & Availability
Select your room
Partial Ocean View Room with 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Advance Purchase / 1 King Bed Partial Ocean View - WPB20N ·
Room Only
1 King Bed ·
Room Only
8% discount
Non Refundable
Standard Rate / 1 King Bed Partial Ocean View - WPB25 ·
Room Only
2 Queen Beds ·
Room Only
8% discount
Non Refundable
Club Partial Ocean View Room With 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
1 King Bed - Partial Ocean View ·
Room Only
11% discount
Non Refundable
Advance Purchase / 1 King Bed Partial Ocean Club - WPB20N ·
Room Only
Swim Up Room with 1 King Bed ·
Room Only · 1 King Bed
Non Refundable
Standard Rate / 1 King Bed Partial Ocean View - WPB20 ·
Room Only
Swim Up Room with 2 Queen Beds ·
Room Only · 2 Queen Beds
Non Refundable
Advance Purchase / 1 King Swim Up - WPB20N ·
Room Only
Advance Purchase / 2 Queen Swim Up - WPB20N ·
Room Only
Standard Rate / 1 King Bed Partial Ocean Club - WPB25 ·
Room Only
1 King Bed ·
Bed & Breakfast
8% discount
Non Refundable
Standard Rate / 1 King Swim Up - WPB25 ·
Room Only
Standard Rate / 1 King Bed Partial Ocean Club - WPB20 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB25 ·
Room Only
Plunge Pool Suite King and Club Access ·
Room Only · 1 King Bed
Non Refundable
Bed And Breakfast / 1 King Bed Partial Ocean View - WPB25B ·
Room Only
Standard Rate / 1 King Swim Up - WPB20 ·
Room Only
Standard Rate / 1 King Bed Partial Ocean View - WPB15 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB20 ·
Room Only
Advance Purchase / Plunge Pool Suite - WPB20N ·
Room Only
Partial Ocean View Room with 1 King Bed ·
Bed & Breakfast for 2 Guests · 1 King Bed
Non Refundable
Bed And Breakfast / 1 King Bed Partial Ocean Club - WPB25B ·
Room Only
Partial Ocean View Room with 1 King Bed ·
Bed & Breakfast · 1 King Bed
Non Refundable
Standard Rate / 1 King Bed Partial Ocean Club - WPB15 ·
Room Only
Bed And Breakfast / 1 King Swim Up - WPB25B ·
Room Only
Standard Rate / Plunge Pool Suite - WPB25 ·
Room Only
Bed And Breakfast / 2 Queen Swim Up - WPB25B ·
Room Only
Standard Rate / 1 King Swim Up - WPB15 ·
Room Only
Standard Rate / 2 Queen Swim Up - WPB15 ·
Room Only
Standard Rate / Plunge Pool Suite - WPB20 ·
Room Only
Bed And Breakfast / Plunge Pool Suite - WPB25B ·
Room Only
Standard Rate / Plunge Pool Suite - WPB15 ·
Room Only
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
949 reviews
5
2710
4
618
3
277
2
146
1
147
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 77.6%
“My husband and I booked this resort for our 10 year wedding anniversary. The minute we entered the resort we were catered to! They had our room ready for early check in and decorated our room and left us a chilled bottle of champagne to enjoy! We had a private pool front room and it was exquisite. The atmosphere was wonderful. All the staff were incredible, from the restaurants, to the front desk, pool area and concierge service. We enjoyed all the amenities, the spa was top notch! Our room and facilities were super clean, modern and met all our expectations. The area was awesome, we loved having multiple pools and beach front access. It’s in a safe and comfortable location on Playa Del Carmen. We would return and recommend this stay to others! Thank you Grand Hyatt!!!”
— Jarrelle Cuozzo
“My wife and I have been to Cancun for business meetings before, and had an overall good experience. As such, she booked the best room and had high expectations for this visit, once again for business meetings. Wow! Hard to describe just how awful this experience turned out to be. Arrived a bit late, so called to order room service from an extremely small menu with virtually no heathy options (she was here for meetings on health and wellness). Room service was technically still available (closes at 11 pm - compared to all night where we stayed before - and could order these amazing fruit trays at 3 in the morning and eat them with delight as we lay in bed discussing the adventures of the day). So she called the front desk - no answer. So she went to the front desk and they told her to call room service - she explained that she already had, with no answer. Eventually she got some food. In the morning she went for breakfast - was treated with a rudeness that was almost incomprehensible. Decided to return to her room for the poor choices being offered. Ongoing disappointment after disappointment!!! Next morning had a similar experience with the restaurant, only this time she was told that room service had ended at 11 the night before. She called and asked for coffee and water, which she was promised. 15 minutes later she called again - promised again. This continued, with nothing. She found a housekeeper and asked for water, and got screamed at - NO, SHE COULD NOT HAVE WATER! Finally the coffee came, but still no water. Called again. Did get the water after how long? Extremely poor, rude, unprofessional service. By the way, maybe it was fortunate that she didn't eat at the restaurant for breakfast, as several of her colleagues who did eat at the restaurant got FOOD POISONING!!!! She paid an exorbitant rate for an upscale room, and was treated like trash!!!!!”
— Paul Goddard
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