Phone Number 829-954-8650
Falcon’s Resort by Meliá - All Suites Punta Cana
Playas de Bavaro, Near Cocotal Golf and Country Club, Near Katmandu Park, Punta Cana, NA 23000, Dominican Republic
Rating
4.1
Price Level
$$$$
Rooms
432
Pets
No
19
Aug

Falcon’s Resort by Meliá - All Suites Punta Cana, Punta Cana

Falcon’s Resort by Meliá - All Suites Punta Cana

Ideally located in the Bavaro district of Punta Cana The Grand Reserve at Paradisus Palma Real is a Five Star All-inclusive Resort set 4.4 km from Dolphin Island Park 22 km from freshwater lagoons and 23 km from Cap Cana Marina. Integrated in its environment both spatially and architecturally the resort has been conceived with our guests in mind. It is a state-of-the-art example of optimization of materials energy efficiency and human resources. Here every guest will be able to relax in unparalleled magical surroundings. All units in the resort are fitted with a flat-screen TV hydro-massage bathtub Thierry Mugler Luxury amenities minibar selection and a living area with sofa. Guests can have a meal at the more than 9 in-house restaurants which serves a variety of international dishes and also offers vegetarian and dairy-free options. Guests can also benefit from an equipped fitness centre and an exclusive Natura Bissé Spa which sets the trend by combining the most avant-garde techniques with technological innovation and traditional therapies from different cultures in the most modern setting. The Gran Reserve customers get unlimited access to Blast! an adventure-filled aqua park featuring four pools water slides aquatic games and snack restaurant. Palma Real Shopping Village is 0.2 kms from The Grand Reserve at Paradisus by Meliá while Manatee Park is 6 km away.

Falcon’s Resort by Meliá - All Suites Punta Cana

Price & Availability

Overall

Very Good
4.1
60 reviews
5
38
4
19
3
5
2
15
1
9

Customers Review

Cleanliness 4.4
Comfort 4.7
Amenities 4
Condition 4.4
“What a shocking and upsetting experience this was for my client and her family. Stayed from 11/28 to 12/3, and when I heard about the experience my client went through, I immediately removed this “all-inclusive resort” from my list of places to stay in DR. My client wanted all inclusive and quickly found out that this resort add their merchant charges and conversion charges to the bill stating it’s the bank charging the fees. And not all inclusive at all. Some of the rooms they paid for had mold and terminates! When asking to change rooms because of the mold, it was an awful experience and staff told my client they could spray some type of air fresher in the room. That does nothing for the mold and seemed they wanted to cover it up vs understanding the health concern mold brings. A few of the rooms were not clean upon entering the room and had to be cleaned while my client and her family were at dinner. Imagine trying to get ready for dinner and the bathroom is dirty. Yuck! The fully stocked mini bar was not restocked like advertised online. My client even stated the website seemed so off from what was happening when they got there. Only positive review given was that the property outside of the rooms and landscaping were super nice. Seemed more attention was on that vs customer experience inside the room. Super disappointing and will not refer anymore clients to this resort.”
— Sara Elizabeth
“The grounds are beautiful, even though there are remnants from the hurricane. The staff is friendly. The beaches and pools are clean. The food is great. Two things I'm not a fan of, however, is the restaurants. Some are adults only, and the good ones aren't included in the packages. I got the LEVEL package which includes many extra goodies(top-shelf liquor, anyone?) But not the steak and lobster nor the hibachi. Otherwise, it's a wonderful spot, not only for adults, but for kids as well. The other is that staff, for some reason, once a day, the come around, knock on my doors and if we don't open, they open it and ask if anything is needed... certainly not a fan of this practice.”
— nelson cuellar